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  • Good morning/afternoon, thank you for calling Perry & Young. My name is [Receptionist's Name]. How may I assist you today? I would be happy to help with that. Can I start by getting some basic information from you? May I have your name, please?
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  • Great, thank you. Well, tell me a little bit more about the situation and what happened?
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  • Thank you, We would like to offer you a free consultation to discuss your case in more detail. But first, Is there any questions you have before I schedule a call back?
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